Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-strategies-for-marketing-vehicle-service-centers.livebursts.com (hereafter referred to as “AI Strategies for Marketing Vehicle Service Centers,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Private Information Protection Act (CPA) of the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut Common Cause Data Privacy Act (CTDPA), Virginia Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.

Scope

This policy applies to all aspects of our online presence, including but not limited to:

Please note that this policy does not cover third-party websites, applications, or services that you access through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides our interactions with users when:

  1. You use our applications and services as an authorized user.
  2. You visit our websites that reference this Privacy Policy.
  3. You receive communications from us, including newsletters, emails, phone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, which include:

  • Account Information: This may consist of your user name, login credentials, and registration details.
  • Payment Information: Details related to your payment methods, such as credit card numbers, billing addresses, and payment history.
  • Financial Information: Data linked to your financial transactions with us, including bank account information (if provided for direct payments).
  • Purchase Information: Records of your purchases, order history, and product preferences.
  • Mobile Device Identifiers: Unique identifiers from your mobile device when you access our services through a mobile application.
  • Location Data: Information about your geographical location when using our location-based services or consenting to share your position.
  • Feedback: Comments, reviews, and responses provided by you regarding our products or services.
  • Social Media Information: Details from your social media profiles (if connected) and any content you choose to share with us through social media platforms.
  • Product Information: Preferences, interests, and details about the products you interact with on our platform.

We collect this data through multiple channels: user input forms, account settings, direct interactions with our customer support team, automated technologies (like cookies), and third parties who provide us with information in accordance with their privacy policies.

Cookies

We employ cookies to enhance your experience on our website and for analytics purposes. Cookies are small text files stored on your browser that serve various functions:

  • Strictly Necessary: These ensure basic functionalities of our website, such as enabling you to navigate through pages.
  • Preference: They remember your preferences and settings to provide personalized experiences.
  • Analytics: Used to track site usage, measure performance, and understand user behavior on our platform.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Retention and Deletion

The retention period for personal data is determined by the purpose of its collection and in compliance with legal obligations. We retain data only as long as necessary for the fulfillment of those purposes:

  • Transactional data (e.g., purchase history) may be kept for billing, accounting, or record-keeping purposes.
  • Personal information related to customer support interactions is retained to improve our services and resolve disputes.
  • Analytics data might be used continuously to enhance our platform and understand user trends.

Once the retention period expires or when you request deletion, we will securely erase or anonymize your personal data unless we are required by law to retain it.

Security of Data

We have implemented robust security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Encryption of sensitive data both at rest and in transit.
  • Access controls and employee training to ensure only authorized personnel can access personal information.
  • Regular security assessments and updates to address emerging threats.

Children’s Privacy

AI Strategies for Marketing Vehicle Service Centers does not knowingly collect or solicit personal data from children under the age of 18. If you are a parent or guardian and believe we have collected such information, please contact us using the details provided below, and we will take prompt action to ensure the deletion of that data.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your personal information held by us and its rectification if inaccurate.
  • Erasure (also known as the ‘right to be forgotten’) under certain circumstances.
  • Restriction or object to the processing of your data in specific cases.
  • The right to data portability, allowing you to receive a copy of your data in a structured format.
  • Right to withdraw consent for data processing at any time without affecting the lawfulness of processing based on consent before its withdrawal.
  • Right not to be subject to automated individual decision-making or profiling, except where necessary for legal reasons.

To exercise these rights or have any data-related inquiries, please contact our Data Privacy Team using the details provided in the “Contact Information” section below.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this page periodically for the latest information on our privacy practices.

Contact Information

For all inquiries, unsubscribe requests, or if you have any questions regarding data protection and privacy, please contact us:

  • Email: contact@ai-strategies-for-marketing-vehicle-service-centers.livebursts.com
  • Postal Address: [Provide the physical address]